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12005 SW 130 St. Ste. 303, Miami, FL 33186, USA
+1 866 606 2782
We collect personal information, or “personal data,” in order to operate our business and provide our products and services. Personal data is the information that identifies you as an individual. The type of personal data we collect depends on your interactions with us and how you use our products and services.
We collect some personal data based on your interactions with us. Some personal data is collected when you use our website and some personal data is collected when you use our products or services. For example, you provide us personal data when you:
You may choose not to provide certain personal data; however, you may be unable to use a certain product or service or be unable to access certain functionalities of our website. For example, your name and contact information are needed to register your warranty.
We also collect some personal data from third parties, through technology such as cookies, and when you use third-party services, such as when you purchase an Aquatica product through an authorized dealer.
Our website collects aggregated data about site visitors which alone cannot be used to identify you. We use this information to learn about how our website is used.
The type of personal data we collect depends on the features of the Site that you use which may include:
We may collect your first and last name, email address, postal address, phone number, or other similar contact information.
We may collect data necessary to process your payment if you make purchases, such as your credit card or bank information. We may also collect information related to your account such as your username or password.
We may collect product information such as your warranty information, purchase history, or product interests.
We may collect demographic information such as your birthdate, geographic location.
If you choose not to provide us with personal information, you may still access our Site, however, you may be unable to use a service or unable to access certain functionalities of the Site.
To improve our Site and services, we collect and use aggregated information that does not personally identify you. When you visit the Aquatica website, we may automatically receive your computer’s internet protocol (IP) address, your operating system and browser type, the web pages you visit on our website, the address of any referring website, and your geographic location. This information is used to operate, maintain, and manage our Site and related services. For example, we may calculate the average number of site visitors who visit a particular webpage on our website.
We use the personal data we collect to communicate with you and to provide the products or services you have requested. We also use data we collect to operate our business, improve our products and services, and to send you marketing offers that we think may interest you.
We use your personal data to provide our services and facilitate communication between you and Aquatica. We may also use your information to understand how our customers use our Site in order to improve our services and your experience.
We use your personal data to respond to you when you contact us. We may also use your personal data to communicate with you about Aquatica® products, or regarding promotions and marketing that we believe may interest you. To update your preferences or to opt-out of receiving certain communications, please see What Choices Can I Make?
We share personal data with your consent or to complete the transaction of a service you have requested or authorized. We share personal data with our affiliates, vendors, and third-party service providers as described in this notice to process it for us. We also share personal data if required by law, to protect our customers or others, to maintain the security, or to operate our business. We will not sell or rent your personal data to third parties without your permission.
We may share your personal data with third parties to perform services on our behalf such as, providing technical services, processing your payment, providing a service you have requested, or facilitating marketing activities and other promotions. These third parties may only use the personal data that is necessary to perform the function required and may not use it for any other purpose.
Aquatica may access, preserve, use, or disclose your personal data if we have a good faith belief that the law requires us to do so, or that it is reasonably necessary to detect, prevent, and address security, technical issues, or fraud.
Aquatica may access, preserve, use, or disclose your personal data in order to protect the rights of the business, its property, its employees and others, or to enforce Aquatica ’s billing or contracts. In the unlikely event that Aquatica is involved in a merger, acquisition, sale, or other change in ownership, our customers’ personal data may be among the transferred business assets.
Many web browsers are set up to accept cookies automatically, but you may change your cookie preferences through the options available in your web browser. By choosing not to receive certain cookies you may not be able to take full advantage of certain features of our Site. Please review the options available in the web browser that you are using to make changes to your cookie preferences.
While no method of data transmission or storage is 100% secure and we cannot guarantee that our network or systems will never be compromised, we take reasonable measures to protect your personal data against loss or unauthorized access. It is your responsibility to keep your password secure. Please contact us immediately if you suspect your account has been compromised.
Aquatica is a global company and we may transfer your personal data to Aquatica affiliates or to third parties in locations around the world for the purposes described in this Privacy Statement. We store and process data both inside and outside of the United States. Countries, where we process data, may have data protection laws that differ from those in your own country.
Aquatica is committed to protecting children’s privacy and safety on the Internet. The Aquatica Site is a general audience site and is not intended for use by children under 18. If you become aware that a child under 18 has provided us with personal data, we ask that you notify us by email at firstname.lastname@example.org. Should we become aware that a child under age 18 has provided personally identifiable information, we will take steps to immediately delete it.
You have choices about how to manage your personal data and what types of communications you receive from us.
To request access to, correct, change, or delete your personal data, you may contact Aquatica directly by email or by phone.
You may choose to opt-out of receiving certain email communications by following the instructions in the email to unsubscribe.
For questions about our Privacy Statement, to make choices about receiving marketing or promotional communications, or if you have a request to access, correct or delete your personal data, you may contact us by email, telephone or postal mail at: